RESUME

Professional info
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Corporate Leadership and Business Development Professional with a demonstrated history of leadership success in both private and public sectors. Extensive experience working at the highest levels of corporate, government and foreign dignitary contexts.
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Skilled in Negotiation, Training, Public Speaking, Executive Coaching and Consulting. Strong education & professional development, including negotiation certifications from Harvard PON Program, US Institute of Peace, and the Real Estate Negotiation Institute.
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Proven experience as a Negotiation and Soft Skills Trainer with nearly 1200 classroom hours and 3000 students taught. Skilled in content development, production, delivery and train-the-trainer boot camps. This training experience has had a direct impact on the teams and customers I lead and serve as I address professionals on the fusion of work and life and give them the skills necessary to succeed in both without compromising in either.
Work experience
Vice President of Operations/National Trainer
Negotiation Expertise, LLC
2015 - 2017
Provided Operational & Strategic Business Development leadership for corporate team, consultants and 25 contract instructors. Responsible for strategic planning and development of new channels, new markets, new content production and new instructor recruitment and training. Designed and delivered new content for live classes, webinars, video tips and podcasts. Direct leadership oversight for implementation of new client membership program to nurture legacy customers and give more value to new customers. Direct leadership oversight for developing full marketing campaign funnel system for client prospecting to conversion. Direct leadership oversight for conducting train the trainer boot camps of new and prospective instructors. As a National Trainer, I taught negotiation course and recruited instructors across the country.
Regional Negotiation Trainer
Negotiation Expertise, LLC
2012 - 2015
Independent Contract trainer with the Real Estate Negotiation Institute. Trained Real Estate professionals, Congressional Staff, Government Affairs and other professionals in the art and science of negotiation. Courses are 2-day sessions. Topics include Negotiation Core Concepts, Advanced Negotiation Techniques for Listing Agents, Advanced Negotiation Techniques for Buyer Agents, Mastering Email Negotiations in Real Estate, Cultural Factors in Real Estate Negotiation and Negotiating Across Generations in Real Estate.
Chief of Staff
U.S. House of Representatives
2010 - 2015
Chief of Staff to a senior Member of the U.S. House of Representatives. In my leadership role, I managed a staff of 20 employees and was the senior adviser to the Congressman where I regularly consulted on a host of policy issues including national security, religious freedom, constitutional protections and more. My position also provided the opportunity to engage with international dignitaries at Think Tanks, Embassy visits, business round tables and policy events on a host of geo-political issues. My travels included Europe, Asia and the Middle East for educational and cultural exchanges with various community groups, business leaders, military and government officials as well as Heads of State.
Strategic Business Development / Negotiation Trainer
Co-Owner - Phoenix Heritage Real Estate Group and AZ Short Sale Experts, LLC
2006 - 2010
Co-founded a residential real estate company. Developed team of agents and a robust listing business with about 100 listings in the pipeline. Researched markets and developed strategic business initiatives to grow during an extreme real estate market downturn. Developed training program content and separate business to equip real estate professionals on how to navigate the complex short sale transactions. Developed separate negotiation company to handle transactions on behalf of our real estate clients and other real estate professionals.
Marketing Consultant
Owner - Kutz Enterprises, LLC
1999 - 2005
Retained by small textile company to provide leadership to their product marketing and corporate branding programs. Simultaneous launch of my own direct catalog and online e-commerce business selling educational supplements to parents, teachers and schools. This entrepreneurial drive was inspired by my MBA studies in e-Business and provided a direct outlet and application to the cutting edge coursework I was taking.
Product Marketing Manager
Stanley Tools / Jensen Tools (Stanley Supply & Services)
1996 - 1999
Responsible for $20 million dollar product line in the catalog direct mail division of Stanley Tools. Responsibilities included product research, production, private branding and marketing. Provided vision, leadership and execution for successful launch of a new channel market for Aviation Tools catalog.
Education
Certificate - Negotiation and Leadership
Executive Leadership Program
2014 - Harvard Law School, Cambridge, MA
Widely recognized as the preeminent leader in the field of negotiation, negotiation research, and dispute resolution, the Program on Negotiation (PON) is an interdisciplinary multi-university consortium based at Harvard Law School. Since its founding in 1983, PON has established itself as one of the world’s outstanding executive education negotiation training institutions
Certificate - Multiparty Negotiations Course
2014 - U.S. Institute of Peace - Washington, DC
The United States Institute of Peace is an American non-partisan, independent, federal institution that provides analysis of and is involved in conflicts around the world.
Certificate - Certified Professional Behaviors & Motivators Analyst
2014 - TTI Success Insights - Scottsdale, AZ
MBA Degree (e-Business)
2001 - University of Phoenix - Phoenix, AZ
BA Degree (Sociology & Cultural Anthropology)
1995 - Wheaton College - Wheaton, IL
Diploma (International Studies)
1989 - MBI - Chicago, IL
US Marine Corps
1982-1986 - Avionics Systems Trained
My Professional Mission
To leverage my proven executive leadership experience to ethically advance ideas, goods and services to the benefit of internal and external stakeholders."
Business Skills
Training
Speaking & Presentations
Coaching & Facilitation
Strategic Planning
Business Writing
Project & People Management
Business Admin Acumen
Recruiting, Interviewing, Hiring
Soft Skills
Negotiation
Persuasive Writing
Concept Mapping
Communication
Problem Solving
Emotional Intelligence
Critical Thinking
Conflict Resolution
Technical Skills
Infusionsoft CRM
GoTo Webinar
WebinarJam & EverWebinar
WordPress
LeadPages
LearnDash LMS
MS Office Products
Certificates
Behaviors & Motivators
Negotiation & Leadership
Master Certified Negotiator
Certified Short Sale Negotiator
Certified Negotiation Expert
Military Service
US Marine Corps
1982 – 1986
Honorable Discharge, E-5
Marine of the Month
Marine of the Quarter
2 Meritorious Promotions
Cross-Cultural Experience
Professional Organizations:
People to People International
Former Chapter Board Member
Training:
Negotiating Across Culture
Cross Cultural Communication
Cultural Anthropology
Bi/Multiculturalism
Travel (Professional):
Belgium, China, Germany, Israel, Saudi Arabia, Taiwan, Turkey
Bookshelf (top/recent)
3-D Negotiation
7 Laws of Teaching
All Marketers are Liars
Blue Ocean Strategy
Differentiate of Die
Emotional Intelligence 2.0
Getting to Yes
Give and Take
Influence: Science & Practice
Just Tell the Truth
Lead with a Story
Metaphorically Selling
Negotiating the Impossible
Negotiation Genius
Never Split the Difference
Permission Marketing
Pitch Anything
Power Questions
Rethinking Negotiation Teaching
SPRINT
The Peace Maker
The Speed of Trust